Andy Higgins

Andy Higgins

Founder, President & Chaplain

"The key to success is cultivating a proactive relationship between the chaplain and the employee that allows for the exchange of information, emotions and thoughts which will eventually bring healing and put the employee in the right frame of mind to be a contributing member to the organization."

Andy Higgins, President
Worksite Chaplains

When Life Comes to Work

Studies show that at least one-third of employees in any given organization will experience a crisis situation at some point during their employment. How those individuals handle their respective crises can differ from person to person. Some are adept at sharing their problems with loved ones. Others tend to bury their emotions,while still others act out with aggression as a way to cope with the situation.

What they all have in common is the shared notion that the issue doesn’t go silent when the work shift begins. The problem festers, leaving the employee no alternative other than to share it with (oftentimes) apathetic co-workers or keep it quiet, allowing the issue to distract from the work task at hand.

Worksite Chaplains’ aim is to provide the onsite mechanism for the employee to talk about their problems in a safe, trusted environment, where they can lay out their issues and spend time engaging in a type of conversation that will provide a means for healing, using their own thought-out solutions.

It should be noted that this ongoing conversation is not relegated exclusively to the workplace. While Worksite Chaplains are retained by the organization to visit the workplace on a regular, weekly basis, they are always on-call and accessible to employees around the clock, willing to visit their homes, the hospital, the prison or wherever assistance is needed.

A Ministry of Presence

Worksite Chaplains practices a ministry of presence. We are at the disposal of the employee to listen and not to pass judgment. We are paid by the company, but work for the employee as a means of support while improving morale and production at the organization. We are kind, compassionate, caring and trained to listen. As such we are skilled at providing the assistance an employee needs to confront and work out problems, issues and concerns.

That’s what we are. Here’s what we’re not:

We are not social services counselors, but with permission we can report abuses to the proper authorities, if the need arises.

We are not an EAP provider, but we act as independent guides, trained in the art of listening.

We do not conflict with the Human Resources department, but rather we take on the onus of an employee’s struggles so that HR can do what they’re best trained to do.

We’re here to listen to employees — but only if they want to talk.  It’s completely up to the employee to engage with the Chaplain.  And when they do engage, it’s completely up to the employee to decide the depth of the conversation. The Chaplain simply lets the employee lead the relationship and offers availability and consistency.  Similarly, the Chaplain will not bring up spirituality unless the employee asks about spiritual issues.  Chaplains are present to help employees and their families by providing neutral, nurturing, unbiased and consistent care.